Shipping Policies

Backorders

ProClip USA is a just-in-time warehouse with inventory that fluctuates by the hour. Inevitably, a certain percentage of orders will end up being placed on backorder status. This means your parts are not currently in stock and will need to be received from our manufacturer before shipping. The average lead time for a backordered item to leave our warehouse is 7-14 business days.



To check your order status quickly, use our automated chat (lower right) to look up your order number.



If you need an item immediately, please contact our customer service team and we can let you know if it is currently in stock.

Shipping Options

Shipping price is based on size and weight. Estimated shipping costs can be seen during checkout. Standard processing time for all orders is between 1 and 3 business days, depending on product availability. Greater lead time may apply to products in low demand, like older vehicles. 

  • Orders received on weekends or holidays will begin processing the first available business day. Please consider this when placing weekend and holiday orders.
  • Business days are defined as Monday through Friday, excluding Saturday, Sunday and Holidays.
  • Orders placed with FedEx Overnight will be given priority during processing.
  • FedEx does not guarantee transit times between November 1 - January 1. 

Local Pickup

We offer free local pickup to customers in the Madison, Wisconsin area. You will receive an email when your order is complete and ready to be picked up.

You must be able to pick your order up within 7 business days. Any orders not picked up will be canceled and refunded.  

 

USA Domestic Shipments 

Delivery estimates refer to the time it takes for delivery after an order has left our warehouse, not from the time the order is placed. Transit times are estimated and are not guaranteed. Offered in all 50 States and Washington D.C.

  • FedEx Standard Overnight
    • 1 Business Days
  • FedEx 2-Day Shipping
    • 2-3 Business Days
  • FedEx Ground Economy
    • 3-7 Business Days
  • USPS Ground Advantage
    • 3-7 Business Days
  • Free US Shipping Over $50
    • 3-7 Business Days
    • $50 must be reached before taxes and shipping charges. Some exclusions may apply
    • Choose between USPS or FedEx

Puerto Rico and U.S. Armed Forces PO Boxes:

  • USPS Ground Advantage
    • 4-8 Business Days
  • USPS Priority
    • 3-5 Business Days

    Canada Shipments

    • FedEx International Priority
      • 1-3 Business Days
    • FedEx International Connect Plus
      • 3-5 Business Days

    Customers from Canada will be billed in US dollars ($). Your GST/PST/HST will be added to the product cost during check out. Your order will be shipped DDP (Delivery Duty Paid) meaning there will be no cost to you upon delivery of your order.

    Sales Tax

    ProClip USA, LLC. is required by law to collect and remit sales tax on all orders that are shipped to addresses in the following states, provinces and territories:

    • Alabama
    • Arizona
    • Arkansas
    • California
    • Colorado
    • Connecticut
    • Florida
    • Georgia
    • Hawaii
    • Idaho
    • Illinois
    • Indiana
    • Iowa
    • Kansas
    • Kentucky
    • Louisiana
    • Maine
    • Maryland
    • Massachusetts
    • Michigan
    • Minnesota
    • Mississippi
    • Missouri
    • Nebraska
    • Nevada
    • New Jersey
    • New York
    • North Carolina
    • Ohio
    • Oklahoma
    • Pennsylvania
    • Rhode Island
    • South Carolina
    • South Dakota
    • Tennessee
    • Texas
    • Utah
    • Vermont
    • Virginia
    • Washington
    • West Virginia
    • Wisconsin
    • Wyoming
    • Alberta
    • British Columbia
    • Manitoba
    • New Brunswick
    • Newfoundland and Labrador
    • Northwest Territories
    • Nova Scotia
    • Nunavut
    • Ontario
    • Prince Edward Island
    • Quebec
    • Saskatchewan
    • Yukon
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