Return Policy

Terms & Conditions of Sale

Sales and Promotions

Discounts do not apply to taxes or shipping costs. They are not valid on previously fulfilled or shipped orders and cannot be combined with any other offers. The discounts do not apply to dealers, resellers or corporate accounts.

Privacy Policy

Your privacy is important to ProClip. As a result, we have developed this Privacy Policy to address how we collect, use, disclose, transfer, and store your "Personally Identifiable Information." "Personally Identifiable Information" is data that can be used to uniquely identify or contact a single person.

Information Collection
ProClip will only collect "Personally Identifiable Information" about you if you voluntarily choose to provide such information. "Personally Identifiable Information" that ProClip may collect about you through our website or otherwise may include, but is not limited to: name, mailing address, email address, phone number, credit card number, and website address.

Use of Information
Where ProClip requests "Personally Identifiable Information" from you, it will inform you about the purpose for collecting that information at the time of collection, and the information will be used only in the manner specified by ProClip when it is collected, unless you consent to another use. In general, ProClip will only use "Personally Identifiable Information" for the following purposes:
  • To process an order;
  • To facilitate your voluntary sign-up for a newsletter containing news updates and promotions.
Disclosure to Third-Parties
ProClip does not share "Personally Identifiable Information" with third-parties except for the purpose of processing your order or sending you a newsletter.

Protection of Personal Information
ProClip utilizes Secure Socket Layer (SSL) data encryption when data is transmitted over the Internet to the website. ProClip also utilizes layered firewalls and other security technologies to prevent unauthorized access. ProClip also has other administrative, technical, and physical safeguards in place designed to protect the information that ProClip collects from you through the website. Access to "Personally Identifiable Information" is limited to those ProClip employees who need access in order to carry out their job responsibilities.

When data is ready to be destroyed or disposed of, ProClip will follow all applicable laws and regulations and take measures to ensure that all such records and data are destroyed and unrecoverable.

Cookies
ProClip may store certain information from your web browser using "cookies." A "cookie" is a piece of data stored on the user's computer tied to information about the user. We may use cookies to confirm that registered users are logged in, to make it easier for you to use certain features of the site, or to track activity on the site. You can remove or block cookies using the settings in your browser.

Links
ProClip's website may provide links to third-party websites. These websites are outside of ProClip's control and are not covered by this Privacy Policy. If you have questions about how another website may use your information, please consult that website's privacy policy.
Children Under Age 13
ProClip does not offer services to children under the age of 13, and ProClip's website is not directed to children under the age of 13.

Access and Correction
ProClip strives to maintain the accuracy and integrity of the information collected through the website. If you have provided "Personally Identifiable Information" to ProClip while browsing the website and desire to access or update such information, please email us at customerservice@proclipusa.com.
If you are a ProClip client with a registered account, you may review and update your information by logging into your account.

Policy Changes
ProClip may revise this Privacy Policy from time to time. If ProClip makes any material changes to the Privacy Policy, the date of the most recent revision will be stated on the Privacy Policy so you can determine whether there have been any material changes since your last review of the Privacy Policy.

Legal Compliance
All information obtained by ProClip will be collected, stored, and used in compliance with applicable laws.

Privacy Questions
To obtain additional information regarding our privacy practices, please click the link below to contact us:
[ contact us ]

Terms & Conditions of Sale

1. Agreement.
Your order is an offer to purchase the products you specified ("Products") according to the terms and conditions below. These terms will become a contract ("Agreement") when your order is accepted by ProClip USA, Inc. (ProClip) either by sending to you a confirmation that specifically references your order or by shipping the Products to you. You represent you have the legal authority to enter into this Agreement on behalf of yourself or any party you represent.

2. Returns.
No products shipped hereunder may be returned without ProClip's prior approval. In order to return a product, buyer must call ProClip at +1 800-296-3212 to obtain a return approval and return number. All returns must be made within thirty (30) days of the invoice date and include proof of purchase. The product must be in undamaged condition, meaning: NO screw can be screwed into any product, not even into the pre-drilled holes, NO holes punched through a product, NO scratches, NO screw marks and NO Velcro tape etc. We reserve the right to withhold a refund if we deem the product as damaged. A copy of your original order or invoice must accompany a return. ALL COMPONENTS PERTAINING TO THE ORIGINAL PART MUST BE RETURNED.

3. Shipping.
Shipping charges are an additional cost. P.O. Box, APO and FPO addresses are not accepted.

4. Risk of Loss.
Risk of loss will transfer to you when ProClip delivers your order to the delivery service.
5. Payment Terms.
ProClip accepts the credit cards mentioned on the product ordering screens. Your credit card will not be charged until the Products are shipped.

6. Taxes.
All applicable taxes will be applied to your order.

7. Governing Law.
This agreement shall be governed by the laws of the State of Wisconsin, without regard for its conflict of law provisions.

8. Limited Warranty.
ProClip warrants that the Products will be free of defects in materials and workmanship for a period of one (1) year from the date of purchase. If any Product should become defective within the warranty period, ProClip, at its option, will replace it, repair it or refund the purchase price. Repair or replacement parts or Products will be furnished on an exchange basis and will either be new or reconditioned. All replaced Products shall become the property of ProClip. Warranty service is available to you by delivering the Product during the warranty period to the company it was purchased from or to ProClip at 5026 Voges Rd., Madison, WI 53718 USA and providing proof of purchase, price and date. If shipped to ProClip, the buyer must first call ProClip at +1 800-296-3212 or e-mail ProClip at returns@proclipusa.com to obtain a return approval and return number. You will bear all shipping, packaging and insurance costs and all other costs, excluding labor and parts, necessary to effectuate repair, replacement or refund under this warranty. For more information on how to obtain warranty service, write, e-mail or telephone ProClip at 5026 Voges Rd., Madison, WI 53718 USA. Tel: +1 800-296-3212, e-mail: returns@proclipusa.com.
THIS LIMITED WARRANTY DOES NOT EXTEND TO ANY PRODUCT WHICH HAS BEEN DAMAGED AS A RESULT OF ACCIDENT, MISUSE, ABUSE OR AS A RESULT OF UNAUTHORIZED SERVICE. THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES FOR THIS PRODUCT. IMPLIED WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT SHALL HAVE NO GREATER DURATION THAN 1 YEAR FROM THE DATE OF PURCHASE. IN THE EVENT THIS PRODUCT BECOMES DEFECTIVE DURING THE WARRANTY PERIOD, THE PURCHASER?S EXCLUSIVE REMEDY SHALL BE REPAIR, REPLACEMENT OR REFUND AS PROVIDED ABOVE.
IN NO EVENT SHALL PROCLIP BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROPERTY, ARISING FROM BREACH OF ANY EXPRESSED OR IMPLIED WARRANTY.

PROCLIP DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OTHER THAN THOSE EXPRESSLY STATED IN SECTION 8.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you.

This warranty gives you specific legal rights, and you may have other rights which vary from state to state.

9. Products.
ProClip may revise or discontinue Products at any time. ProClip will ship Products that have the functionality and performance of the Products ordered, but differences between what is described and what is shipped are possible.
10. Limitation of Liability.
PROCLIP'S TOTAL LIABILITY WHETHER FOR BREACH OF CONTRACT, WARRANTY, LATE DELIVERY OR NON-DELIVERY, NEGLIGENCE, STRICT LIABILITY IN TORT OR OTHERWISE, IS LIMITED TO THE PRICE OF THE PARTICULAR PRODUCT(S) SOLD WITH RESPECT TO WHICH LOSSES OR DAMAGES ARE CLAIMED. IN NO EVENT WILL PROCLIP BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, INDIRECT, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING ATTORNEY FEES ARISING OUT OF THE USE OF OR THE INABILITY TO USE THE PRODUCTS, OR FOR ANY CLAIM BY ANY OTHER PARTY, EVEN IF PROCLIP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11. Compliance with the Law; Resale Sales and U.S. Government Sales Not Intended.

You agree to comply with all applicable laws and regulations of the various states and of the United States and other countries that relate to the Products or this Agreement.

ProClip has separate terms and conditions governing the sale of Products to the U.S. Government and registered Resellers.

12. Amendment.
This Agreement may not be altered, supplemented, or amended by the use of any other document(s). Any such attempt will be null and void unless otherwise agreed to in a written agreement signed by both you and ProClip.

13. Severability.
If any provision of this Agreement is held to be invalid or unenforceable by any law, rule, order or regulation of any government or by the final determination of any state or federal court, such invalidity or unenforceability of any one or more of the provisions hereof shall not affect the validity or enforceability of the other provisions hereof.
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