Order Information

We pride ourselves on shipping orders the same day they are received, as long as they have been placed by 1:00 pm US Central Standard Time / 20:00 Europe. However, as a general rule the standard processing time for all orders is between 1 and 3 business days, depending on product availability. Due to the significant number of vehicle mounts and device holders we carry, this lead time may apply at certain times. Shipping estimates refer to the time it takes for delivery after an order has left our warehouse, not from the time the order is placed.

An order acknowledgment will be emailed to you immediately following your purchase. Please note that we will immediately obtain authorization from your credit card issuer to reserve funds for your purchase. However, your credit card will not be charged until your order has shipped.

If any part of your order is on backorder you will receive an email notification stating which item(s) is(are) backordered and an estimated ship date.

An automatic shipping notification, including tracking number, will be sent to your email address as soon as your order has shipped.

If you have any questions, about our products or how to order, please call us at +1 800-296-3212 or email us at customerservice@proclipusa.com

Our office hours are Monday through Friday from 8:30am-5:00pm CST. We are not open on Saturday, Sunday or Holidays. (We are 7 hours behind most European countries).

Payment Options

We accept VISA and MasterCard for all countries. Discover and American Express for USA and Canada only. Please note that we will immediately obtain authorization from your credit card issuer to reserve funds for your purchase. However, your credit card will not be charged until your order has shipped.

Shipping Options

We offer 1, 2 and 3-5 Business Days Delivery. See more details under "Shipping" (left).

US Sales Tax

Due to the increased presence of ProClip USA, Inc. throughout the US all orders that are shipped to addresses in the following states are subject to sales tax:
Arkansas
California
Colorado
Connecticut
Georgia
Illinois
Indiana
Iowa
Kansas
Kentucky
Massachusetts
Michigan
Minnesota
Missouri
Nebraska
Nevada
New York
North Carolina
North Dakota
New Jersey
Ohio
Oklahoma
Rhode Island
South Dakota
Tennessee
Texas
Utah
Vermont
Washington
West Virginia
Wisconsin
Wyoming

Canadian GST, PST and HST

Customers from Canada will be billed in US dollars ($). Your GST/PST/HST will be added to the product cost during check out. There are no duty taxes for these products in Canada. Your order will be shipped DDP (Delivery Duty Paid); meaning that there will be no additional cost to you upon receipt of your order.

International Duties and VAT (Outside USA and Canada)

Customers from European countries will be billed in EURO (€). Your duties and VAT are included in the product cost. Your order will be shipped DDP (Delivery Duty Paid) meaning there will be no additional cost to you upon receipt of your order.

Customers from all other countries will be billed in US dollars ($). Your duties and VAT are NOT included in the product cost. Your order will be shipped DDU (Deliver Duty Unpaid) meaning you will have to pay duties, VAT and other applicable taxes (if any) upon receipt of your order.

.